Effective date: October 2025
Last updated: October 2025
Welcome to www.boojabooja.com. By using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our site.
These Terms explain how we operate our website and online store, how we handle your orders, and the rights and obligations of both parties.
1. Company Information
This website is operated by The Booja Booja Company Ltd (“we”, “us”, “our”).
Registered office:
Little Melton Food Park, Norfolk, NR9 3NP, United Kingdom
Company registration number: 04241754
VAT Registration number: GB700 0117 20
Email: IT@boojabooja.com
2. Website Use
- The content of this website is for your general information and personal use only.
- We may update or change content without notice.
- Unauthorised use of this website may give rise to a claim for damages or be a criminal offence.
- You agree not to use this site for any unlawful purpose or to cause disruption or damage to the website.
3. Intellectual Property
All materials on this website — including text, images, design, and graphics — are owned by or licensed to The Booja Booja Company Ltd. You may view, download, and print pages for personal use only. Reproduction or commercial use without our written consent is prohibited.
All trademarks reproduced in this website which are not the property of, or licensed to, Booja Booja are acknowledged on the site.
4. Online Store Terms
Orders & Contract Formation
When you place an order through our Shopify store, you will receive an email confirming that we have received it.
This acknowledgement does not constitute acceptance of your order.
A contract is formed only when we dispatch your order and send you confirmation of shipment.
We reserve the right to refuse or cancel any order, for example if a product is unavailable, pricing errors occur, or fraud is suspected.
Pricing & Payment
All prices are shown in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of ordering via the payment options offered (Shopify Payments, PayPal, etc.).
Delivery
We deliver using Royal Mail or other reputable couriers.
Delivery times are estimates only; we are not liable for delays outside our control.
Full delivery details and shipping rates are provided at checkout.
Returns & Refunds
If you have any issue with your purchase, please contact us at Shop@boojabooja.com.
Because our products are perishable, the usual 14-day cancellation right under UK distance-selling law does not apply (Consumer Contracts Regulations 2013, Reg 28(1)(c)).
However, under the Consumer Rights Act 2015, you are entitled to a refund or replacement if the goods are faulty, damaged, or not as described.
Please include photos and order details so we can resolve your issue quickly.
Product Information
We make every effort to ensure product details, descriptions, and images are accurate.
However, minor variations may occur (e.g. packaging design, colour tone, or ingredient changes).
All allergens are clearly stated on packaging; please check before consuming.
5. Limitation of Liability
We do not guarantee that our website or its content will be error-free or uninterrupted.
To the fullest extent permitted by law, we exclude liability for any loss or damage arising from use of the site or any linked site.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for any rights you have as a consumer under the Consumer Rights Act 2015.
6. Links to Other Websites
Our website may contain links to external sites or social media platforms.
These are provided for your convenience; we do not endorse or have control over their content.
You should review the privacy and cookie policies of any linked site you visit.
7. Cookies
Our site uses cookies to operate properly and improve user experience.
For more information, please read our Cookie Policy.
8. Governing Law
These Terms and any dispute arising out of them are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
The Booja Booja Company Ltd
Little Melton Food Park, Norfolk, NR9 3NP
Email: IT@boojabooja.com